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Messages of appreciation

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We receive hundreds of messages every year from people who want to say thank you to our officers, staff, Specials and volunteers for a job well done.

Here are a selection of some of the most recent messages of thanks we have received from members of the public who want to express their gratitude to Nottinghamshire Police.

December 2017

The officers who attended the incident were incredibly professional, thorough and avoided showing frustration whilst being given contradictory information. This ensured that a potentially hysterical situation involving missing children remained calm and under control. As neighbours, this made our lives a lot easier and assured us that the situation was being dealt with in the best manner possible.

Anonymous, Nottingham

Just want to thank all your excellent officers that turned up to my house tonight and spoke to my daughter on the phone while the officers where on their way, who was frightened as she thought there were intruders in our house. She rang me at work very distressed and the quick response by officers is to be commended. Greatly appreciated.

Anonymous, Arnold

November 2017

Myself and my crew mate who work for the ambulance service and would like to say a massive thank you to PC Richardson and her colleague for assisting us on a job on the 29th of November 2017. The job was a mental health transfer to Bassetlaw both of your officers were an absolute credit to the police force and we would like to pass on our gratitude for their assistance during and throughout the job.

Anonymous, Nottingham

In the aftermath of a robbery at our home, they all in their different ways helped with the investigation, professionally and sympathetically.  I was impressed at the effort put in to the investigation, beyond what I expected, even though the search is likely to prove unsuccessful.  Credit no doubt also due to those who have trained them - all handled very tactfully.

Thank you all for the professionalism and sympathy which you consistently displayed; it was very much appreciated.

Anonymous, Southwell

Myself and my crew mate who work for the ambulance service and would like to say a massive thank you to PC Richardson and her colleague for assisting us on a job on the 29th of November 2017 the job was a mental health transfer to Bassetlaw.

Both of your officers were an absolute credit to the police force and we would like to pass on our gratitude for their assistance during and throughout the job.

Anonymous, Nottingham

PCSO Oram and her colleagues came down to the Forest Rec on Sunday morning to do some patrols and stayed to support our inaugural junior parkrun that morning.  The children absolutely loved having a police car and police officers there and really enjoyed exploring the police car and talking to the officers.  The team even joined in with our warm up event and helped to make the morning really special.

Thank you so much, it was a real pleasure to meet you all.

Amelia Fraser, Nottingham

I had a mental breakdown and tried to jump off Victoria Centre bridge. Officer Giddy helped me and was lovely. I wouldn't be here if it wasn't for him.

Thank you.

Anonymous, Nottingham

Sergeant Wilson dealt with a complaint that I was making. My initial contact to the police was regarding a difficult topic and Sergeant Wilson was sensitive and empathetic. She took time to listen and to respond and to deal with the matter. Sergeant Wilson was very genuine and made me feel that the matter I had originally rung about was important, whereas the officers who should have dealt with it did not.

Thank you for helping me with a difficult situation and genuinely caring about what the outcome was.

Anonymous, Derbyshire

Paul is an amazing officer, pro active, informative and always goes the extra mile. I reported an assault by my ex-partner ( and was worried to do so) but he made me feel at ease, was sympathetic and keep me informed of what was going on. Plus on arrest my ex admitted what he had done - I feel safer knowing there are officers like Paul around.

A massive thank you for making me believe I didn’t deserve what had happened to me and getting a result.

Anonymous, Nottingham

An elderly relation of my husband's was reported missing by a friend when she couldn't get hold of her on the phone. Police had to break into her house, and eventually found her outside in an overgrown section of her garden - she was in a coma, from a suspected stroke.

As next of kin, we were called by the Police Sergeant and his team were all very kind, and explained the situation carefully. PC Griffin remained behind after the rest left to help us secure the premises and he also took me to the QMC to identify our relation, and so I could speak to the Dr.

Again, he was helpful and kind. Sadly, the relation never recovered from what was a massive brain bleed, & remained unresponsive to any stimulus in a coma until she died on 13 November. Sergeant Johnson rang me to find out how she was and again, was kind.

I know the Police would say "they were just doing their job", but they did it with care and compassion and helped to make a hard situation easier to cope with, both on the day and afterwards.

Many thanks also to the policeman who found our relation, as it was a miracle he spotted a small gap between a hedge and fence which led into the overgrown piece of garden where she was found. In the dark, it can't have been easy for any of them.

Anonymous, Nottingham

Two PCSOs were very caring and helpful when my handbag was stolen in Primark. They rang my phone provider to set up a new phone for me, they got in touch with my family for spare house and car keys and to pick me up and then escorted me to the tram. Since then they have rung me concerning the case and provided me with a crime number. I am very grateful for all they have done for me.

I hope you get through and become PCs, you deserve it. Thank you so much!

June, Hucknall

While escorting a distressed child at QMC to theatre, the officer happily agreed to say hello to him as the child loves the police. He made a special effort to show him his handcuffs and our patient didn't stop talking about it all the way to the anaesthetic room... and when he woke up!

A child I was looking after was waiting to go to theatre at QMC and was over the moon when the officer took a few minutes to come over. He was so excited and his mum said that he will never forget it as he loves the police.

Thank you for making him smile and for showing him your real handcuffs at such a worrying time for him. You really cheered him up!

Becky, Nottingham

We were in a road collision, the officer was very supportive and reassuring throughout, making sure that we were okay.  Thank you :-)

Anonymous, Nottingham

October 2017

I have submitted a previous thank you, the officer I presume was on patrol and noticed a window slightly open and he knocked on the door, got me out of bed an told why he'd woken me up. 

Thank you for an excellent service.

Anonymous, Beeston

 I keep seeing all the hate thrown your way on social media, but I just want to say we do appreciate you and keep doing the good work you all do.

Anonymous, Nottingham

PC 2988 attended the RTC on A1 at Ranby. Very professional, helpful and assuring with quick response. Provided useful advice and guidance regarding recovery & accident procedure. Many thanks

Paul Evans, North Yorkshire

Myself and my lodger had endured 9 months of living hell after I rented my spare room to a lady. I tried to get help and employed 2 solicitors, she had no intention of leaving and she was obviously suffering from severe mental health issues.

Myself and my lodger of 11 yrs ended up not staying at the house and the week before this event we were both off work through the stress, which I have never done. I returned to resolve this and stayed in the house for 4 days with her. Her 71 year old mum also tried desperately to get her to leave, she had also paid no rent for months.

Several officers and 2 sergeants became involved. Thank you PC1669 for listening, as it was this young man that saved the day and probably my career as I was at breaking point and ready to do anything to get her out. He saw straight through her lies and after 50 minutes, persuaded her to get in the back of the ambulance for help!!

PC1669 achieved what no one else had, by being determined to help what seemed a helpless situation and not keep repeating 'its a civil matter' as it was quickly escalating to much more than that and he could see that

Brilliant work!

Paula Fisher, Mansfield Woodhouse

This lady officer went the extra mile to retrieve some vital information for a cafcass case, which the cafcass officer had been unable to obtain. She was a shining example of great customer service and contacted me several times, eventually finding the information that may be so important to the court case.

I wish I had taken her surname but hope you will be able to thank her.

Anonymous, Nottingham

They helped us find our son last night who went missing for 4 hours when he did not return from school. They did such a good job in there line of work, once again thank you!

Darren Lightfoot, Mansfield

The police helped and talked through the options to proceed to issue a Section 5 public order warning to parents on our street who's daughter was behaving in a threatening manner and also gave a warning to the 17year old who was also given a warning under the Section 5 public order act. 

They were very helpful as I was upset, confused and at first felt let down by the law, but they reassured me that something can be done by issuing them with a Police Caution.

Thank you for helping and understanding after the uncalled for behaviour by our one time friends and neighbours.

Paula Clifford, Old Basford

I would like to say thank you! I am not from Nottingham and felt reassured from the time the officer attended the RTA, he is a credit to the police please thank him for me!

I felt insecure and intimidated by the other driver and the officer he would not leave my side once again, thank you.

Jeanette Tidman, Shropshire

September 2017

I was arrested during a mental health episode amplified by excessive alcohol, of which I don't remember much. Despite my unbounded aggression and volatility the officers were very understanding and respectful the following morning - the first instance I have experienced this with Nottingham Police.

 You're decency does more to affect change and help a person in dire mental health than you might know. I, for example, do not want to live with such residual anger seething below a thin service - bursting out as it did and making me an ugly human being to deal with.

In my only 2 previous episodes the officers were not as human about it and saw through only their own prejudices. As insignificant as my opinion may be, I think you, all the officers involved, deserve recognition for being able to treat an offender with dignity as you did. Thank you.

I would like to pass on my thanks and gratitude to the female officer who came and helped with my wheelchair and wheelchair loader today. I was in a panic and didn't take her name/number but she was great and soon helped me get my chair loaded and in my car.

Thank you!

Anonymous, Nottingham

I would like to pass on my thanks and gratitude to the female officer who came and helped with my wheelchair and wheelchair loader.   I was in a panic and didn't take her name/number but she was great and soon helped me get chair loaded and in my car. Thank you!

Anonymous, Bulwell

Rang 999 after a call from my son at 1.00am who is a student in Nottingham, he was obviously very drunk. He rarely drinks but got himself in a very distressed state telling me his bed was covered in blood.

The control room advised they would ask an officer to check on him. I received a call 15 minutes later to advise all was well, he was drunk but he had been sick on his bed through red wine and no signs of blood.

The officer stripped his bed and left him safe to sleep. Being 2 hours away we were very relieved parents and wish to pass our thanks to both the control room and the officer who attended.

Kevin Webb, North Yorkshire

During a difficult time in my separation with my husband, PC 3655 has been very supportive and understanding. I felt reassured and believed by him which helped me move forward. His continual contact and updates about speaking to my husband helped me manage my situation much better. Thank you, you've been brilliant!

Anonymous, Nottinghamshire

PC 9335 did a fantastic job of helping us resolve a issue with a man who damaged our car mirrors. She did a fantastic job, very professional and attentive to all our needs and me and my family would like to thank her for doing it all and she should get some sort of recognition for how she handled the incident, thank you!

Donna Henshaw, Mansfield

An officer gave us help and support to me and my daughter through a difficult time when the people who should have done didn't. We will never forget. Thank you.

Elaine, Mansfield

Would just like to say thank you to the very distinguished Sikh officer whom very kindly had his picture taken with me in Newark on 10/09/2019. I have to admit it was a huge honour to have my picture was taken with him as Sikh officers are such a rarity but as a minority group myself being black it was nice to see his representation in the community.

James Scott, Mansfield

I just wanted to say what a credit these officers were to the force. To see them interacting so warmly with those waiting for the race to pass through was heart warming. Sounding their sirens and high fiving with the children lining the route whilst they waited just added to the general excitement. What an excellent way to build great relationships with the next generation. Well done all of you.

Jayne Warner, Newark

August 2017

I just want to say thank you to the officers that attended an attempted burglary at my home while I and my daughter were sleeping. My neighbour called the police as he saw 3 people trying to break in my window (thank god for him!), the officers were at my house within 4 minutes!

I thought the worst when I opened the door to the officers at that time in the morning but they were quick to reassure me that they hadn't come to deliver bad news, they were very calm and explained the situation.

I didn't get their names but am extremely grateful for their quick response and calm and professional approach, thank you.

Tracey Parkes, West Bridgford

On July 9th I was sexually assaulted in Nottingham city centre, I was dealt with by sergeant 379 and a lady officer 2106. I'd like to thank them both for comforting me, supporting me and making me feel so safe in my time of vulnerability and discomfort.

Sergeant 379 assisted us on the way to the police station and got me and my friend drinks, made sure we weren't waiting long even though it was 1am and kept us updated. Officer 2106 was so supportive and helpful when taking my statement, she was so patient and kind whilst still doing a very important and proffesional job.

I had a very traumatic night but thanks to the overwhelming support from the officers I was able to get home feeling safe and reassured that everything was going to be ok.

I'd like to say a huge thank you to these two officers in particular, but a general thank you for Nottinghamshire police, I thank you so much for your time and admire your job!

I'd really appreciate it if this message would get back to them.

Thanks again.

Natalie, Nottingham

My daughter and I were involved in a car accident near Ravenshead. The two police officers that arrived (I didn't get the collar number of the other one i'm afraid) were such a great help to us, that I felt compelled to write and say thank you.

My daughter (age 7) was very distressed, but the officer was very kind and calm, and she soon felt much better. They were both very helpful in sorting out the situation, even though the weather was pretty grim, and they both got soaked.

PC 3715 rang later that day to check up on us both. Unfortunately I had a miscarriage shortly after the accident, and so felt unable to write until now, but I feel that the police don't get thanked often enough, and I wanted to convey my gratitude to both officers.

Anonymous, Nottinghamshire

July 2017

I appreciate the two PCSO's that came to my house this evening, very professional, understanding and genuine caring people.

My daughter and her friends have been playing football on the street and streets near me. They came to have a word with her which i am totally grateful for. I warned her about certain children she is hanging around because to be honest have little respect and regards for others. My daughter does not go to a school in the area we live in so she wants to be part of the crowd on this estate.

I have on a numerous occasions told her that some of her friends do not have the respect for others, but she thinks i am being mean. So hand on heart i really do appreciate what they did tonight and she will listen from now on, a massive thank you. She is deeply sorry for any upset she has caused.

Anonymous, Nottingham

Thank you to: PC Richard Gettings, colleague, helicopter crew, control room staff and Notts Police

A child went missing from Collingham Cricket Club, mother and father were frantic. Response from the police was brilliant....as it was from the club members. Community, club and police working together. Thank you!

Child was found and that's the most important thing!

Collingham Cricket Club, Newark

This guy was brilliant, kept me calm under difficult circumstances, gave me good advice and sorted the situation, he is a STAR, bless him x

This guy was so understanding and appreciated the situation without showing any bias, his advice was excellent and he sorted my issues with calmness and reassurance. He alone has restored my confidence in the police authorities.

God bless you Keith, you are an asset to the force.

David Gregory Allam, East Bridgford

Our daughter who lived in Nottingham passed away on the 12th June 2017 and we were contacted by Chris who had the unpleasant task of breaking the news to us. His kindness, compassion and friendship will never be forgotten.

He was in constant contact with us via email and telephone up until we met with him after our daughters funeral at which time we could thank him personally and collect our daughters personal effects.

We have since received emails and phone calls from him and cannot put across strongly enough what an absolute gentleman the Nottinghamshire Police Force have in Chris Adams DC2868

Chris it was an honour and a privilege to meet you albeit under such dreadful circumstances. Your family and the Police Force are extremely lucky to have a man with such kindness and integrity in their lives.

David & Jacqui Rade, South Africa

On the 26th May 2017 a bank holiday Friday at about 8pm 2 of your police officers came out to us on the A46 duel carriageway near Newark heading back to Leicester. I think 1 of the officers name was pc yates.

We had broken down and was waiting for the AA to come out with a relay truck. We had a 15mth old baby and a 12yr boy and 3 adults one of the adults as bipolar disorder with us. Both of these officers were ABSOLUTELY  FANTASTIC!

They helped to calm us all down as we was are very scared and worried with the busy traffic offered to take myself (mum) and the 2 children home back to Leicester so we wasn't waiting at the side of the busy duel carriageway.

We can not thank them both enough for all the help they gave us that night. They most definitely went above and more of there duty that night and I would very much like to say a massive THANK YOU to them both!

Just as we were putting the car seat in there police car the AA truck came so they didn't have to take us home, which my son was very disappointed as he was looking forward to a ride in a police car lol. But just there presence of being there and keeping us calm was fantastic.

THANK YOU BOTH SO VERY MUCH FOR ALL YOU DID FOR US THAT NIGHT WE CAN'T PRAISE YOU BOTH ENOUGH.

Kirsty Fox, Leicester

We were involved in a car crash on 1/7/17 and PC O'Meara did a great job of looking after myself my mum and my 5 year old niece! They were ok, but I was stuck in the car! She did a great job in reassuring me all the time and my niece and was so in control of the whole situation including sorting traffic out too as we were kind of stuck in middle of the road!

Couldn't have asked for a better officer to look after us! My niece is still talking about her now!

Sam Felstead, Stapleford

To whom it may concern.

On the morning of 16th September 2012 I was arrested and received and cautioned at the Newark on trent police station.

The offence committed was abandoning my children. I had left my three children a sleep through night due to an addition problem that I had for over 25 years.

The female officer that dealt with me at the time seemed sympathetic and understanding to my issue. I was regretful and remorseful of my actions of that night, however I do not believe that I would of seeked help for my addiction if it wasn't for the steps that the officer took.

Her words to my wife that I needed help, and her commitment to ensure that I did not run from my consequences on that morning, helped change my life.

September 18th 2012 I checked myself into a private treatment centre, and I wanted to let her know that I have been free from addiction since that day. I am sure that she continues to use her experience and professionalism to help others and, perhaps without ever knowing the positive outcomes!

If my story can help in away and how anonymous meetings can help, there are plenty out there.

Anonymous, Nottinghamshire

June 2017

I was spotted by a patrol car, going through Kimberley at approx 11pm. The young offices turned around and followed me home, with blue lights flashing, and approached me as I got off my motorbike. The very tall officer, name and number unknown, came to inform me that the right hand pannier (side bag) lid was open.

I also just want to thank the officers for finding and returning a running shoe that I had accidentally jettisoned in Eastwood on my way home.

They left the shoe and a note on the door step, with no name. They deserve a pint on me if and when they have time.

Please pass on my thanks and regards to them both. P.S. I've just told my wife the story and it's made her day.

Thank you again

Peter McBain, Kimberley

I'd like to say thank you to the 999 operator at 15:00 on Monday 29 May.

I dialled 999 to report a burglary that I had just witnessed at the house next door. Whoever I spoke to was endlessly patient as I garbled my way through what I had just seen.

Thanks - and sorry about that!

Anonymous, Kegworth

I visited Nottingham on 28th May with my family including two young children aged 4 and 6. After the recent terrorist attacks people are naturally on edge in public places and the police were fantastic with talking to the public, talking to my children with one officer swapping hats with my son and posing for pictures with the children. 

I also noticed the armed police talking to other children and taking photos with them.  I just wanted to say thank you as you do a fantastic job in very scary times and you did a brilliant job of showing the increased police presence whilst not alarming people.

Anonymous, Rugby

This was on 15th May at about 1.15PM outside Waterstones and I hope you can trace the officers concerned from there. I approached 2 PCSOs outside same after a failed suicide attempt. They consoled me, talked to me, while the Police were alerted. They were excellent and emphatic (male and female colleague).

The first Police Constable arrive introduced herself as Jessica and spoke to me in the car. I was severely distressed but felt I was not time wasting her and was given a very sympathetic reaction. Her colleague, who used to be called Mark Smith and we 'bonded' over our names an family issues - he has since changed his surname he and took me to Nottingham hospital.

I know the Police do not get a lot of training in mental health distress/potential suicides but the above were all worthy of commendation. I wanted to tell them I am as well as can be expected but that they gave me hope and treated me as a person.

Thank you, you did a great job.

Mark Smith, Southwell

May 2017

Thank you to PCSO Proudley.

After month of anti social behaviour these officers have kept us informed of all the ongoing information relating to the trouble, they have finally been able to involve the council and things are really improving.these two officers deserve a really big thank you.

Once again a really big thank you,and they are always welcome at my home.

Mr and Mrs Leek, Nottingham

An unknown officer was walking along Farnborough road in Clifton around 15:45 on the 17th May. It was pouring with rain. We were in a funeral car travelling from Summerwood Lane direction along Farnborough road on our way to Wilford Hill crematorium. It was a sad journey for our family and the officer who was on foot, paused, removed his hat and stood still while we travelled past him. This was a kind mark of respect which I personally appreciated.

Thank you for taking the time to acknowledge our procession and getting rained on in the process.

Anonymous, Nottingham

DC Clapham, DC Love, DC Greer, PC Grimley, Scene of Crime Officer, area PCSOs and Witness Care.

They all responded to a burglary at my house in January, with DC Clapham (accompanied by DC Greer) and DC Love each in charge of the investigation. Through their hard work and persistence they caught and arrested the burglar who recently pleaded guilty and received a substantial sentence for this and other burglaries. All of the members of the police that responded were very professional, polite and made us feel that the crime we had experienced was being taken seriously, treating us with kindness and sensitivity. In particular DC Clapham and DC Love kept me informed of developments with the case and made every effort to answer any questions that I had.

I'd like to thank all of you, in particular DC Clapham and DC Love, for all of your hard work on our case. I can't speak too highly of you and your work, and want you to know how much we appreciate it. We're really pleased that the burglar is behind bars and also pleased for all of you that you got such a great result. We wish you all the best.

Anonymous, Nottingham

PC550 had to come and break terrible and unexpected news to me and other family members. He was so kind, helpful and conscientious in his support to me and my family. He went over and beyond what I would have expected in an effort to support us in accessing information from another county. He showed such concern for our welfare. I cannot thank him enough.

We are truly grateful to you, in the awful circumstances we were lucky to encounter someone of your kindness and integrity. Thank you.

Anonymous, Nottingham

PC3530 attended when my mother was found dead at her house in Beeston on 6 May.  He was most courteous and professional and the whole family was very impressed with how he conducted himself. He's a credit to the force. A huge thankyou for your help

Anonymous, Nottingham

April 2017

My vehicle was broken into on the 12th April 2017, all of my tools were stolen that evening, that affected my livelyhood in a big way. PC 3902 rang to inform me of tools matching my description had been recovered. To my amazement and pleasure the majority of my tools had been found.

The way I was treated when I arrived at the station and the manner that my statement was taken was all very good, I was put at ease by the kindness that was given.

Words cannot say how pleased I am to have my tools back but I felt it correct to write this email and I really hope PC Chadwick gets to hear about my email. Once again many Thanks!

Kevin Leeland, Burton Joyce

March 2017

"DC 2346 was the most productive polite officer I've met and ive met dozens this month. Was polite reassuring and even fixed my gate whilst he was here went above and beyond his duty making phone calls etc to help and reassure me about a situation such a lovely man the example of how officers should act.

Thank you for your reassurance and kindness it was a pleasure to meet you."

Anonymous, Nottingham

"PC Cockayne and his associates took the time to listen and tried to help my 15 year old see the light and error of his ways in a way which would seem his choice. My situation was already tense and fraught yet he did everyting he could to make things better.

He sat with me in my kitchen until gone 01:00 in the morning to get the most information for a statement which was difficult as I was in shock. I really would like him to know that his attitude and approach ( and his colleagues) made a difference on the worst day of my life.

He is an absolute credit to the force and all too often we hear the negative rather than the positive.

Please pass on my grateful thanks and appreciation for his sensitve handling of my case."

Anonymous, Mansfield

February 2017

"I would like to thank this PC for helping me through a very difficult and stressful personal situation which would have ended in a bad way if it wasn't for her caring and understanding. She kept me calm and focused which I am very grateful for. Thank you so much."

Anonymous, Mansfield

January 2017

"At about 8 am today 31/1/17 I reported the fact that two men who spoke hardly any English We're cutting trees down in an elderly neighbours garden. This lady has dementia and I keep an eye on her. I could not contact the lady and the two men were unable to give me a supervisors name.

I spoke to some of the ladies friends who normally know if anything is happening. No-one was able to say if they should be there or not. With so many scams involving old people I decided to contact the police to have them checked.

The response from the operator and the officer who attended was first class and professional. I was eventually able to contact someone who informed me the work was authorised. I informed the officer straight away.

I intend to tell the family, who live away, that they should let me know in future to save a lot of trouble.I apologise for the wasted effort by your staff, but thank them for their fast response."

Philip Adwick, Caunton, Nottinghamshire

"After a lorry hit my car on the M1, PC 2889 Rob English attended to assist the situation. He ensured I gained all the necessary details of the other driver and kept me safe until my recovery arrived.

I was shook up following the incident and 130 miles away from my home, but PC English reassured me and assisted greatly. What a genuine guy, a pleasure to meet and a credit to the Nottingham police force. Thank you so much."

Peter Horrocks, Durham

December 2016

"Our daughter-in-law Jane was taken ill whilst driving on the A1 near Tuxford on Monday 12th December. She pulled into a lay by where Officer 1605 was parked. He immediately went to her assistance, called Paramedics and telephoned my son to advise the situation.

He stood by until my son arrived and saw Jane off in an Ambulance. He then kindly waited until my neighbour and I arrived to collect our car. He greeted me so pleasantly, brought me up to date with the chain of events and handed over the car keys. Officer 1605 then saw me off safely on my retuen journey.

He is a credit to Nottinghamshire Police."

Terence Paling, Bassingham, Lincolnshire

"Howard is the best police man in the world.  He talked to me about some
things I was worried about and made me and my mummy feel better :-) THANK YOU, MERRY CHRISTMAS"

Darcey Jaques-Harris, Nottingham

"James was excellent at providing help and logging the crime whilst being exceptionally polite and courteous. A true credit to the organisation, it's the little things that go a long way."

Anonymous, Mansfield

November 2016

"Due to prolific shoplifter being in the store I called for the police, the call taker was brilliant, listens and took all the details required. Due to the excellent work officers arrived and dealt with the male. Also thanks need to be passed to the officers that attended as due to staffing levels it's understandable that officers will at times be a distance away. The due diligence of the call taker and officers sharp actions the male was arrested."

Anonymous, Nottingham

October 2016

"Thank you for all that you do, I may not always agree with the ‘how’ but you are all human, doing the best you can with what you have. On that merit alone you deserve kindness, respect and gratitude."

Anonymous, Nottingham

"Would like to say a massive thank you to these 2 police officers for helping greatly when I broke down really appreciate it ! Thank you guys so much !"

Anonymous, Nottingham

September 2016

"PC 3478 Sutton attended following ongoing domestic dispute. He went above and beyond his call of duty by making me feel safe and supported. He was kind and friendly and want to say how much I appreciated his approach to the situation."

Anonymous, Nottinghamshire

Special Constables Gareth Howell and Gillian Mee.

"These two officers were policing the cricket match between England & Pakistan at Trent Bridge.  Despite my own (and my friends) high spirits, these two officers remained calm, friendly and good natured; they kept their sense of humour and are a credit to the force."

"Thanks for your understanding guys, much appreciated."

Martin Church, Fareham, Hampshire

August 2016

"I write to acknowledge the professionalism of one of your officers, PC 2883 Steve Porter (based at Harworth), whilst dealing with the loss of my late brother – Gary. PC Porter was called to a residential property on the outskirts of your county when my brother failed to turn up for work having passed away in the early hours on the morning, seemingly having suffered a heart attack.

From the outset PC Porter dealt with my later brother’s former partner and my brothers in a professional, understanding and sympathetic manner in very difficult circumstances. I would be very grateful if you could pass on our appreciation to the officer who is a real credit to the police service as a whole.

If I bumped into the officer in a pub I would gladly buy him a beer or three. Thank you."

Nigel Woffindin, Essex

"My car came to a halt on the A52 around 1600 hrs today above the A453 whilst heading home to Derby from the coast. We were in a very dangerous position as traffic was coming up fast from behind. The officer turned up & did his dutie very professionally which put my wife & i at great ease. He stayed there until the recovery towed us to a safer place.

Please pass on our sincere thanks to the young officer, we are deeply greatful & to the rest of the staff for their assistance too. Well done to you all & keep up the great work!"

Mr & Mrs Brown, Derby

Officers 1793, 8316 and 8574

"Please pass my sincere appreciation to above officers for their amazing work through today's UAF vs EDL demonstration. All three fantastically interacted with UAF crowd with big smiles despite tense situation. It was really pleasure to watch. Also Police Liaison Officers working closely with EDL members showed high level of skills, patience as well as professionalism. Well done !"

Sebastian Sek, Nottingham

July 2016

"I had to report an incident to police regarding my son and some ongoing bullying issues. I must admit due to some of my experiences of mansfield police I was worried what reception id get.

Firstly the lady who took all my details on the phone was lovely and so kind and helpful. Then when the PCSO's came out they were fab !!!  Very sympathetic to my concerns and didn't make me feel like a nuisance at all.

Quite the opposite in fact. They phoned me very quickly afterwards too to explain what had happened as result of them following through with complaint.

I was more impressed they didn't look down on me or my sons problems and they were very much down
to earth and spoke to us on a friendly level which made me feel more at ease. Although my son didn't feel he could be present in the room he did hear a lot of what was said and he said they were 'kind and sounded
like they cared' and said 'I'm glad they want to help me' this spoke volumes to him who as a result of problems has been left with very low self esteem and untrusting of people."

May Samson, Mansfield

"We were in a state of total dismay when we called the Police and Josh Hunter came to assist us.   He was wonderful - calm, efficient, listened, capable and most of all kind.  It is a very difficult world for older people to cope with, standards and manners are so very different nowadays, so having someone like Josh to understand our problem has been such a relief.We would like to put on record our thanks and appreciation.

Thank you Josh, a credit to the Force and his family."

Anonymous, Worksop

June 2016

"We have been having lots of problem with noise and rubbish on our street, and I really appreciated the way Des and William speedily sorted the issues out with the residents and landlords concerned and communicated back to me what had happened.

"They make a really difference to the quality of life of my family in this area. Thank you very much!"

Virginia Rochester, Nottingham

"We have a lot of problems with anti social behaviour which as usual is caused by a small element of individuals. I have been in ongoing contact with Tracy over some period of time trying to resolve some of the problems in our village. She is always supportive and willing to to help or advise when I ask. Visiting us attending our meetings and giving feedback.

A difficult job is done wonderfully by Tracy and her fellow officers. We do not always get the result we seek and things often take time but she is always professional, polite and friendly. My sincerest thanks to you all."

Julie McMillan, Rainworth

May 2016

"PC Lewis was very helpful and personal. It felt like he was there to give a service and not a business. Thank you very much for your help. The officer is very much a value."

Stephanie Mills, Nottingham

"A really helping community support officer helped me to the bus stops on Upper Parliament Street as he saw me struggling with a pushchair and a large box. He is a real credit to the community and himself."

Anonymous, Nottingham

"Helped to change a car tyre on the side if a very busy A1 on our black Peugeot 308 on 2nd May 2016. It was a very busy road and we were stopped partially blocking the lane. It was very worrying with how close the cars were getting to the car and each other as they were overtaking. We felt so much safer when the police cars blocked the lane. Then the police woman helped my husband to change the tyre which we couldn't do with out her help as I was looking after my 21month son."

"Just want to say thank you so much we felt so much safer when you arrived and were about to get on our way a lot quicker. The response time was excellent too."

Amy Vaughan, Lincolnshire

April 2016

"They helped bringing to justice two people who stole my purse.
Your work is really appreciated, thank you."

Stella McCluskey, Sneinton

"During a precarious breakdown on the A38 at the traffic lights at the junction of Coxmooor Road and Kings Mill Road East, I was advised by my breakdown service to contact 101. I did so and within minutes a patrol car with 2 very friendly officers was there to assist me. The lady officer radioed for assistance from other officers in the area to help push my car to a safer place."

"Our Police get so much bad press that I felt it was the least I could do to contact you and say Thank You. So.....Thank You Lady & Gents concerned, it was very much appreciated and I hope this goes a little way to reassuring you that there are some people out there who appreciate the work you do."

Joy Howson, Mansfield

March 2016

"I cycle to work and back daily, and had to fix a helmet camera because of abuse and cars coming to close so i would have to brake sharply. However last night 07/03/2016 around 17.00 hrs i came from the direction of Sandiacre towards Long Eaton and turned left at the mini round about into college st, the police car had stayed behind me all the way until it turned off towards bennett Street. I have never felt this safe cycling before in the UK, and just like to say a massive Thank you to whoever was driving. I just wish there were more considerate drivers like you"

Elke Edwards, Nottingham

"My girlfriend had her phone stolen by a work colleague and Kate and every officer we came into contact with at Hucknall Police station were absolutely brilliant in the way they dealt with the incident."

"Thank you very much for all of your help and keep up the good work!"

Steven Huskinson, Nottingham

February 2016

"I was driving somewhat recklessly and had been pulled over (rightfully so) and they handled the situation absolutely perfectly. A shining example of what it should mean to be a policeman - a community protector and support structure.

As someone (of the younger generation) who has previously acted defiantly and with difficulty when confronted by the police, these officers managed to completely avoid provoking any defensive or defiant behaviour when in the past this has been an almost certain reaction.

I was treated with respect and shown reason for various requests I originally refused and left the situation with a different, healthier view for Nottinghamshire Police and police in general.

I'd like to say thanks to both of these officers and let them know they did a great job. We need more policeman like you."

Anonymous, Nottingham

"I would to say thank you to PC James Hirst, he attended the scene when I was hit by a car whilst cycling near Arnold.

He dealt with everything in a totally proffessional and appropriate manner, liaising with the community officers. paramedics, witnesses, ambulance crew, and victim.

Once I was safely in the ambulance en route to QMC, he made arrangements to get my wife to the hospital to see me.

From then on he has dealt with the ongoing investigation and has ensured that I have been kept fully informed thoughout that process, even though I am now back home about 500 miles from Nottingham.

Fortunately for me, PC Hirst also has a sense of humour."

Rob Whitley, Moray

January 2016

"Mirdza michailovs (my mum) went missing for approx 14 hours in east leake. All the staff were helpful, kind professional and of positive nature. It was the worst day of my life and other family members, not knowing what had happened to mum.

Myself and family all feel that due to your swift intervention, we had a the best outcome for mum. Who is currently in QMC recovering from her terrible experience. How fortunate we are to have such a fantastic police force."

Anita & Paul, Nottingham

"PC Rhodes and PC Sakkal-Applebury attended a car accident at our home, they arrived promptly and carried out their duties in a friendly, sympathetic and professional way."

Anonymous, Nottingham

November 2015

"We had a freak accident on the A46 involving a ladder, didn't get the officers name but he was lovely and stayed with us until the recovery truck came and made sure the area was now safe for other drivers. Lovely manner and made us feel at ease, very reassuring to have him there."

Emma, Newark

October 2015

"We have just moved from Radford to Basford and had a few old sofas and some big cardboard boxes on our driveway.

We were aware of Nottingham City Council's free bulky collection service but it was really nice to see someone from Community Protection left us a card with the number to call on. It is nice to know people are in the area when we are at work too.

There was no name on the card just the message about the Bulky Collections and the number and at the bottom "Thanks, Community Protection". We really appreciate them taking the time out to do that."

John and Louise Keegans, Basford

"I was an away fan at Saturdays Mansfield Town / Bristol Rovers game and although there were a few drunken idiots on both sides I feel the Police did an excellent job using a firm but fair hand and not aggressive or intimidating measures has seen at other football grounds. In fact I saw many a rovers fan including myself go up to the officers thanking them for how they handled the game inside and outside the stadium . It would be nice if every police force had the same attitude.

So once again thank you Nottinghamshire Police and also the stewards in the ground who had the same effect as above."

Paul Bradbury, Birmingham

"On 2 October 2015 I contacted your switchboard to report a situation of a disabled person being unfairly harassed. As the distressed party's address showed that he actually falls under Lincolnshire Police's jurisdiction, the officer I spoke to made sure that the report was passed very quickly to your colleagues in that Service. This enabled the charity for whom I work to bring the situation to a speedy and happy conclusion for the client.

Our members would be grateful if the officer who helped redirect the information can be suitably recognised for their professionalism and empathy. The help that officer gave was invaluable, especially as it later transpired that the client has a previous suicide attempt on his record."

Rich Teagh, Wiltshire

September 2015

"My father passed away last weekend at home. PC Williams was at the scene to assist."

"PC Williams was immensely helpful after the peaceful death of my father at home. It was a difficult time for the whole family, my mum in particular. As a family we would like to convey our thanks and appreciation for the way that the situation was handled and the kindness and informative way in which PC Williams helped us out."

Anonymous, Arnold

July 2015

On Sunday 19 July, our mother…who suffers from Altzeimers, went missing. Their prompt assistance and vigilance ensured her safe return, upset but unscathed."

"She was found about three miles from her home. I doubt we would have found her without their knowledge and help. They were kindness itself and I thank them all from the bottom of my heart.

Linda, Highbury Vale

"On 12 July 2015, I lost my wallet with 11 important cards including my bank cards and money and, more importantly, my house key. I was very much worried and crying about the loss.

But in the next morning when I got a call and got to know that Notts' protectors have found my wallet and kept it safe more that I can keep, I was more than happy.

I am sincerely thankful to the officer who found it. I also want to thank you Nottingham Central Police Station for such a fabulous experience. A big ‘thank you’ and can definitely say that the city and its people are in safe hands.

Rimpa Paul, Nottingham

(PC Whitehouse) supported me in an excellent manner during a very trying time with my child.

Anonymous, Retford

June 2015

“For several weeks I had been contacting several members of Nottinghamshire Police with the possibility of obtaining a work experience placement.

“Truth be told there was no official programme at that time so I kept getting bounced from one person to another, eventually several months later somebody referred me to Diane.

“Through conversation it was expressed to me that there was soon to be a work experience programme which she was setting up which I could apply for. As a result I did get a position and I have just completed the three-day placement with Notts Police.

“I am writing to really praise Diane in what I consider to be the best placement I have ever been on, the opportunity has sparked a passion within me to join this policing family and when I turn 18, I shall be applying for specials!

“I would also like to pass my thanks to Sergent Deb Barton, Sam Hancock, The Dog Section Handlers, Kathleen Falconbridge, John Hammond, Beth Lucas, Inspector David Wilkes, Temporary Inspector Howard Kirkland, Nick Baker and anybody else I have missed who aided in creating such a great scheme, the experiences I have gained will remain with me for many years!

“You’re all a credit to Nottinghamshire Police!”

Rhys Barber, Nottingham

“In 2007, Nick Warren helped me at the scene and after I had a road traffic accident in the centre of Beeston outside the fire station.“He was very kind that day and I often think about the incident and tell others about what happened and how I appreciated his help.”Roddy Wilson, Loughborough

“Can I just say a BIG THANK YOU for the help that the Police officer gave me this morning. He escorted me from the Oxclose Police Station to the City Hospital as my mum was dying at Hayward House.”

Lisa Picksley, Nottingham

“Remarkably astute Police Constable, PC 2640 Henson. Great service and a credit to the force. Chief Constable material. Thank you Paul for your ongoing support.”

Kathryn Leavesley, West Bridgford

They were extremely helpful when they changed my tyre that had burst on the A46. I felt embarrassed as I couldn't change the tyre but both officers made me feel at ease.

Anonymous, Nottinghamshire

“There was an accident on the main flyover by the QMC at 5pm on 20 June. There were delays to traffic and the police handled it extremely well, sending an officer along the road to explain how long the wait would be. Well done!

On a hot and humid day, people are much more prepared to wait patiently if they know how long they have to wait!

Well done and thanks for walking along the queue of traffic on such a hot and humid day to tell us how long we would need to wait.”

Anonymous, Nottingham

“I reported my car as damaged to two officers who were on their beat outside Sainsbury's in Worksop. I reported that my car had been damaged in the car park behind store.

Both the officers acted fantastically and I found them to be extremely helpful. They contacted the manager of the store and viewed the CCTV, meanwhile I headed off into town to my shop which I had told them that I was opening soon.

“The CCTV showed that my car had actually not been damaged in the car park, which was a little frustrating as I now don't know who damaged the car, however your officers took it on themselves to head towards my shop on Bridge Street to inform me of their findings.

“I feel this was above and beyond the call of duty and really feel well looked after.

“For this reason I would ask you to forward my gratitude to both officers for a job well done.”

Jason O'Leary, Gainsborough

“My car spun off the road on the A57 just off a roundabout at Worksop and they pulled it out for me and guided me to a garage to have my car checked and repaired.

An officer called Glenn was first to the scene and one of his colleagues escorted me to a garage. Fortunately my wife and I were fine and luckily my car wasn't damaged so I was able to continue my journey.

I would like to say a big thank you to the officers that helped us and for going that extra mile.”

Simon Cowling, Suffolk

“I have been cycling to work at the QMC for three years and in that time have had lights stolen and my lock damaged.

“To have a positive experience of a new more durable lock than I would have been able to afford has meant my work life has improved as I am now no longer concerned I will finish to find no bike to get home on, so thank you!”

Anonymous, Nottingham

“They escorted me from my sister’s house to QMC and waited with me for about six hours, all the time engaging me with helpful talk and anecdotes.

“I was very stressed at the time and the male officer was extremely good at taking the pressure away, by chatting about Forest and things in general. WPC Bremner was very effective in being calm and patient.

“I would very like to thank them in person one day for the wonderful care and empathy they showed, if I ever get the opportunity.

“I am very fond of Nottingham Police force and the Police in general as my late father served from the mid-fifties to 1978. He would be very proud to be part of the same team of your staff and colleagues. Thank you again.”

Anonymous, Shropshire

May 2015

“I reported an incident to the police which I had found intimidating and distressing.

“PCSO 6365 Cathy Parker called round shortly afterwards, inspected the damage, took my statement and told me exactly what she was going to do.  She was professional yet sympathetic and I felt extremely reassured that she would do all she could to help me.

“I have had dealings with Cathy before and have always been impressed with how she deals with incidents.  She is a great asset to Nottinghamshire Police. Thank you so much…”

Dorothy Spence, Blyth

“I was a victim of Fraud and whilst the amount was only a few hundred ponds I felt that PC Keightley took the incident very seriously, resolved the crime and ensured I was reimbursed by the fraudster. He was so thorough and helpful. Thank you.”

Anonymous, Buckinghamshire

“Fantastic support for a family in distress as a result of domestic violence. He was kind, patient and left those concerned feeling like survivors, not victims. Thank you ”

Anonymous

“My daughter was involved in a minor car accident near the Capital FM Arena and was feeling threatened by the taxi driver who hit her car.

“Thankfully two of your officers were passing and assisted her for which I am extremely grateful.

“Thank you for staying with my daughter until the other driver left the scene..”

Alistair Langham, Coalville

“A big thank you to standing outside the school in Long Bennington and encouraging drivers to slow down. PC Smith's excellent attitude and engagement really impressed me.

“In addition I went away and really thought about my driving capabilities and speed awareness.”

Alex Cotgreave, Newark

“We've had some antisocial behaviour some caused by a fence that has come down.

“He tried and still trying to resolve the matter it's all about the effort he's put in when others may not have thought it was important and I know sometimes the PCSO and the police get a bad name but he's been a credit to the Bulwell Police Service.

“Glad to have him in my area so just thought I'd pay my appreciation.”

Anonymous, Nottingham

They took me safely from a busy road to a safe location when I was new to the area. I really do appreciate this so much.

Seriously appreciate the kindness of the offices who took me away from the road. Big thanks guys.”

Craig Holden, Nottingham

April 2015

"I came off my bike at the roundabout between QMC and Bramcote. Fortunately no motor vehicles were involved as the recent crown island incident which is so sad.

"I could have been very badly injured. PC Bailey took control of the situation very quickly and safely and I truly appreciated what both officers did for me that day.

“I came away with minor soft tissue cuts and bruises. Both officers went above and beyond and even recovered my "Nike run" gadget and offered to give me a lift back.

"You all are doing a grand job, especially as you and the team already were attending to a motor vehicle accident at the same roundabout.”.”John Gates, Nottingham

"Police and ambulance services If it's an officer(s) or PCSO(s) please tell us their collar number if you know it: 2519 Tell us what they did to help you: Hi."I witnessed the aftermath of the accident on Nottingham Ring Road this morning. I was in the line of traffic so one of the first on-scene. The police were already promptly there."Being a qualified read cross first aider, I offered my services to revive the motorcyclist to officer 2519. He thanked me and said no as paramedics had just arrived.“However, the officer didn't stop there, he went over and did CPR on the motorcyclist, giving his absolute best efforts to save the man. They were doing this for a good while until the ambulance came. The officer was calm collected and very polite given the circumstances."I would like to thank him especially and all who attended. He was amazing. A true gent and a wonderful human being."All on-scene did everything in their power to ensure they could save both people involved. Devastating to see but the job you guys do is incredible.

"Thank you all for your efforts. If any of the families involved could read this they would know everything possible was done efficiently and professionally. Our services really are the best."

Rob Mount, Wollaton

"My daughter and I along with my family would like to pass on our heartfelt thanks to The Missing from Home Team, particularly Sgt Ian Birkin and PC Lee Thompson, for their service to us after the disappearance of my father John Lord on 6 April 2015.

"For the nine days that dad was missing the team were in touch with myself (as the point of contact) on a daily basis. The professional way that they communicated all the information to us was second to none. They showed huge amounts of care and compassion and could not have been more helpful.

"What astounded us was that they went beyond the call of duty, they went the extra mile.  We are eternally grateful to the whole team, they didn't leave a stone unturned and after my dad's body was discovered the after care and kindness continued.

"I would also like to thank the divers who searched in the River Trent for dad. A group of our family spent several hours with them on one dive, whilst they were searching. The whole team were so friendly introducing themselves and talking us through their dive.

"I would also like to thank PC Leigh Barker and his colleague Nick for responding to the police call to attend the scene at the river when dad was found. They were very courageous and brave with their recovery of dad and Bethany and I were so grateful and touched by Leigh's aftercare when he took the time to visit us at home to explain in more detail.

"There were many officers involved with the search for dad and we are eternally grateful for ALL their support what was and still us a very sad time for our family."

Alison and Bethany Lord, Bulwell, Nottingham

One officer had to inform my brother that his wife had been killed in a road traffic accident on Tuesday 21 April 2015.

This officer was very kind and caring. She took my brother and me to QMC hospital and then back home.

Another police officer was at the hospital. Both these officers showed compassion and kindness to my brother and myself. Thank you so much, they are a credit to the police force. Heartfelt thanks to them both.

Brother-in-law to the deceased, Attenborough

I witnessed the aftermath of the accident on Nottingham ring road this morning (Tuesday 21 April 2015).  I was in the line of traffic so one of the first on scene. The police were already promptly there. Being a qualified Red Cross first aider, I offered my services to revive the motorcyclist to officer 2519. He thanked me and said no as paramedics had just arrived.

However, the officer didn't stop there. He went over and did CPR on the motorcyclist, giving his absolute best efforts to save the man. They were doing this for a good while until the ambulance came.

The officer was calm, collected and very polite given the circumstances.

I would like to thank him especially and all who attended. He was amazing – a true gent and a wonderful human being. All on scene did everything in their power to ensure they could save both people involved. Devastating to see but the job you guys do is incredible.

Again, thank you all for your efforts. If any of the families involved could read this they would know everything possible was done efficiently and professionally. Our services really are the best.

Rob Mount, Wollaton

March 2015

I'm just writing to say a huge thank you to all of the police officers involved in the fire at Player Street (31 March 2015). I felt totally reassured and safe that the police were there with us early this morning after I was evacuated from my flat.

Until this morning I had got no idea what the police did at stuff like this.  I underestimated your part too.

All of us are truly grateful for the fact that you have been here to look after us.  It's nothing to do with catching criminals but please don't stop what you are doing.  There will be lots of worthy praise for the fire brigade but please make sure the police know we're equally if not more grateful to you too.

Name withheld, Nottingham

At approximately 5.15pm on Tuesday 31 March 2015, I visited my 84-year old mother at Mansfield Woodhouse to find a former neighbour there from the 1960s, Mrs Elsie Rodda, who is also elderly and suffering from dementia.

I telephoned her son and I established that she had 'absconded' from Kings Mill Hospital. She agreed to allow me to take her back to the hospital, with her son's consent. Mrs Rodda was in my car and we were about to leave, when the police arrived.

What I didn't know was that Mrs Rodda had been reported missing and there was a police search being conducted for her.

I want to pass on my thanks for the outstanding professionalism of the two officers who looked after Mrs Rodda. They were both very, very polite and showed great empathy, kindness and understanding towards Mrs Rodda, her son and her daughter in law, who also attended.

PC Sisson also spoke to my mother to establish when Mrs Rodda had arrived and what she had been doing, again showing great sensitivity and professionalism.

They were an absolute credit to the service and example of what good policing is about.

Ian Worthington, Mansfield

They have been exceptional all year round, they respond to incidents as quick as possible and the officers are also very kind.

They are exceptionally good in stressful circumstances and from working alongside them in a professional manner, they are always very keen to prevent crimes (pro-active), as seen in several circumstances (mainly in football matches).  I hope that this service will continue in the future, I'm sure it will!

Ben Gregory, Mansfield

Thanking DC Steve Eley: I don't know all he did within the formal systems but I do know he responded to me as a PERSON not a number.

  • He followed up my suggestions which others didn't and made key connections - THOROUGH.
  • He facilitated the meeting with the perpetrator who wanted to say sorry to me - SENSITIVE
  • He kept me informed as things progressed in court and out.
  • He listened to my grievances, and responded to my concerns - AMAZING!
  • He looked at all 46 TICs to build up the full picture - THOROUGH.
  • He gave up some leave to attend the court hearing - AMAZING!

Thank you for responding to and dealing with my case, a difficult and emotionally upsetting experience, sensitively. I felt supported and you got a good result both for me and the perpetrator of my distress. You were thorough and efficient and went the extra mile at some personal cost.

This ‘thank you’ is so small in comparison. You demonstrated the strong arm of the law but something that should be in evidence more – the sensitive arm of the law. You are a great example of modern policing. I felt like a person and not just a crime number. Thank you.

Name withheld, Bakersfield

I would like to thank two young female PCSO's who helped my father, Mr Ernest Pegg, after he fell off his cycle last Friday afternoon, on Carlton road, Newark.

They stayed with him until the ambulance arrived, and then were kind enough to return his cycle to his home address, 9 Bentinck Road, Newark. They also visited my mother a couple of days later to see how my father was getting on.

My father and myself are extremely grateful for the kindness they showed to him and if it is possible to trace them, please pass on our gratitude to them.

Name withheld, Leicestershire

Good day.  I am writing this letter to command PCSO Chris Clayton for his assistance while I was visiting Nottingham in September 2014. This letter is late in coming because I have just come across the card retaining the details but his deeds shouldn't go unheeded.

Coming from the beautiful island of Bermuda I was visiting family and friends in Liverpool and Nottingham. On my second day in Nottingham, after arriving on the train the day before, I went shopping with my friend. Just before closing time we were separated and I had her belongings including apartment key. After waiting in the spot where we were last together for long enough and the shops around me started closing I began to worry that she might be about looking for me.

After having earlier spoken with officers who told me they'd listen in for anything I tried again and spoke to officer Clayton. PC Clayton then took me around to all the landmark spots to where I might find her, ensured that I could safely navigate my way back to the apartment and insisted I contact him when I got there. When I arrived at the apartment I found my friend and contacted PC Clayton to close the case.

While reading over this letter it doesn’t seem like a big deal and that PC Clayton was just fulfilling his responsibilities as an officer (which may be the case) but it was the way he made me feel and how he went about his work.

I knew after a minute of speaking with him that everything would work out fine. I know that the police often get criticized, especially when dealing with young black men but I'd like to say that if there were more officers like Chris Clayton than the world might just be a better place :)

Name withheld, Bermuda

Yesterday morning I lost my wallet in Burton Joyce, Nottingham. A very kind member of the public handed it into the Police. My wallet was then returned to me my one of your officers.

I was overwhelmed to receive my lost wallet and thanked the officer for his assistance would be most grateful if you could pass on my sincere thanks to the member of the public who took the time and trouble to hand it in, it was so kind of them.

Thanks again to the officer and all concerned at Nottinghamshire Police for a first class service, it is very much appreciated.

Name withheld, Arnold

We had been burgled and from the initial phone call through to the first visit and the follow up visits by several officers we were put at ease. The support given has been commendable, and considering how we felt about things the understanding given was wonderful.

You all deserve the recognition of just how difficult your job is, especially with the cuts that have been imposed.

Thank you for being so caring about how we were and telling us what help we can access to help with overcoming the emotional aspect of being burgled.

Carole, Hucknall

February 2015

Thanks to PC Berry for the follow up phone call, after a nasty incident with a dog.  The 999 switchboard was not helpful and did not have the correct information to help me.  His phone call was greatly appreciated.

Name withheld, Nottingham

I was cycling down Trent Boulevard towards Radcliffe today about 12 noon and a police car pulled in and waited for me to ride through.

I didn't realise as I thought he was stopping for another reason so I didn't show my appreciation and felt guilty all the way back to Radcliffe. Whoever the driver was I'd like him/her to know it was appreciated and I don't normally ignore anyone who waits for me.

David Buxton, Radcliffe-on-Trent

Finally drug dealers on our street are gone! It's great to come back tired from work and be able to relax without a gang hanging around! Great job!

Name withheld, Nottingham

We had to unfortunately make a complaint about the police which was assigned to Chris Lee who dealt with the complaint quickly and efficiently.

However once the complaint had been closed Chris continued, in my eyes, to go above what would have been expected to help us in a very complicated family matter.

He was always ready to help and called me back when he said he would do, he is a true credit and very professional. This was an ongoing case and Chris continued to help until it was finalised on 31 January. Thanks again!

Caroline Lunness, Mansfield

Attended to a disturbance next door. The third time the police have been to this neighbour in as many weeks. Thanks for not just having a quiet word and leaving. Thanks for persevering and finding out who else was in that house and taking them away. And most of all for diffusing the whole situation so the rest of the street could get back to sleep.

I didn't even think anyone would turn up let alone take it so seriously. Very impressed.

Name withheld, Cinderhill – 14 February

Saying ‘thank you’ to two unknown Retford PCSOs: “They rescued an elderly, cold, confused disabled lady who had got lost. Thanks for coming so quickly.

Name withheld, Retford

For over 18 months DC Mason has supported my daughter and my family in a very delicate case. He was always kind understanding and supported not just to her but for the whole family and if it wasn't for him I don't think we would have got though it. He is a credit to the police force and I would love that to be recognised.

Name withheld, Basford, Nottingham

Our 12-year-old son was bitten by a dog and the service we received was fantastic.

Thank you for coming to investigate and interview in a child friendly manner so very quickly.You ensured the dog was removed and taken elsewhere for safe keeping and referred us to Victim Support (although it was not needed as they have much more serious cases than this to report). The PC who took over the case gave us regular feedback/updates in a very professional and friendly manner. We are all very impressed with your work!

Name withheld, Beeston, Nottingham

Officers who came to deal with me treated me fairly and like a normal human being. Listened to me and helped me through the investigation. Thank you.

Name withheld, Basford, Nottingham

January 2015

On the evening of December 26 2014 it was snowing very badly and we were travelling home with our daughter and granddaughter we got stuck on the A60 near Papplewick. Having been stuck for some time we contacted the police, told them what our situation was and how long we had been stuck, and that our granddaughter was becoming unsettled. Shortly before midnight one of your officers took my passengers home to Ravenshead.

I then had a visit from an officer to check we were ok, a call asking on my situation and later visits and calls. I was pulled out from the snow around 3.00am and would just like to say THANK YOU for your help and assistance at that time. Take care all of you, you do a brilliant job in difficult circumstances.

Michael A Garratt, Ravenshead

I just wanted to say a huge thanks to PCSO Lucy Allcock for your assistance today after the blow out on my tyre.

What you didn't know was I have been feeling extremely ill recently and was stressed as I headed for a meeting with my Directors.

The tyre blow out was almost an 'end of my tether' moment. If it wasn't for your help, calm attitude and friendliness', I think I could have gone into meltdown :-) Well maybe not that bad but you did help.I'm aware that the police are rarely thanked for the many thankless tasks you often have to perform so I thought its important to give credit where credits due.

Warren Playford, Bugbrooke, Northampton

I had a traffic collision and was very shaken-up. PC Richard Keeley and his colleague attended the scene, as my car was causing an obstruction on the A46. 

They were both polite, friendly and sympathetic and made me feel very at ease. I cannot thank them enough for the assistance they gave me so I'd just like to say a very big thank you. I had no idea what I was doing, never having been in a major car crash before and they were so helpful.

Name withheld, Newark

I'd like to thank PC Chris Hollingsworth who helped me following a collision. 

His quick actions, clear ability and professionalism on scene was superb. He helped me get through a traumatic experience. To jump in off-duty like that helps reinforce faith in the police force and in human nature. Thank you.

Name withheld, Sheffield, South Yorkshire

I had a traffic accident and was very shook up. PC Keeley and his colleague came as my car was causing an obstruction on the A46. They were both polite, friendly and sympathetic and made me feel very at ease.

I cannot thank them enough for the assistance they gave me.

Name withheld, Newark

December 2014

My brother had a break down on the busy A1 on our way home from celebrating Christmas with our parents.

Officer Turner came out to help us as we were blocking the road. He coned off the lane and arranged for us to be recovered to the nearest services, pending the arrival of our own arranged recovery vehicle. He arrived quickly and within 30 minutes we were in the warm.

Aside from the efficiency aspect, we were very impressed with the professionalism, warmth and friendliness of Officer Turner.

This was a stressful and worrying experience and he made us feel safe and looked after. This experience has given us such a positive impression of Nottinghamshire Police.

You deserve so much appreciation for the service that you provide to broken down vehicles. Thank you for looking after us and being so nice. All the best for 2015.

Jenny & Jonny, Ringwood, Hampshire

Please pass on my thanks to the officers responding to the disturbance in my street last night.

I was very pleased with the quick response time and the officers' handling of the matter. I was especially impressed that they returned for a third time around 4am to check on the situation, just as the noise-maker went into overdrive.

Name withheld, Nottingham

After the sudden death of my mother in law, PC Jones was the officer in attendance. His performance on the day was impeccable, but what stood out to us all was his sympathy and understanding at our sad time.

On behalf of my wife and family could you please pass on our thanks and let him know he made the whole day that bit more bearable for us all. Thank you so much.

Name withheld, Nottingham

I'd just like to thank to all those who have been on duty over the Christmas period and those who will be on duty over the New Year. Thank you for all your work and I wish you all a very happy and peaceful new year.

Name withheld, Stapleford

I'd like to thank Nottinghamshire Police after my sister, who has a history of mental illness, was reported missing. After 24 hours missing, you found her and saved her life. I can't thank you enough for your efforts, you've changed our lives and, I hope, hers.

Name withheld, London

My wife was involved in a serious car accident. The car was a write-off and she was hospitalised. 

PC Simon Cantrill made sure she was OK, phoned me, organised the car to be collected, and then brought home her shopping.

He then phoned us two days later to see how my wife was doing.

I was so impressed with his concern and kindness, and hope the Chief Constable will make a point of congratulating him personally and pass on my sincere thanks.

Bill Rodgers, Ravenshead, Nottinghamshire

On 2 December I had to call your 101 service in relation to a fraud I was investigating. The initial response was handled professionally and I received call backs to update me as to the police action. My initial impression of PC Chris Dover was excellent as he was well presented and professional in his interaction with me. I was extremely impressed that he had a full understanding of the circumstances from the information I had initially supplied.

I manage a team of investigators nationally and as a team we have considerable contact with the police across the UK. I can state that it is unfortunately rare to encounter an officer, in any department and of various ranks, as professional and well versed in the law relating to fraud as PC Dover, and in my eleven years in my current role he is without doubt the best first response officer I have dealt with in such circumstances.

At all times PC Dover conducted himself in an exemplary manner demonstrating all that is good in British policing and acting in what I can, with authority, state is the finest traditions of the service, promoting a first class image of Nottinghamshire Police and I commend this officer to you.

Thank you for your professional, knowledgeable and courteous conduct.

Name withheld, Coventry in Warwickshire

"I'd like to thank PC Karl Barlow at Broxtowe/Bramcote for being an excellent officer and looking after our area with great care. The work you have put in on the traffic issues on the A52 is appreciated. I know that it is frustrating at the moment but eventually things will get sorted."

Name withheld, Bramcote in Nottingham

November 2014

"I had my car stolen from Bawtry. The lady who called me to check details was cheerful and professional during a bad time for me. PC Gary Corbett called later and gave me an update and the next steps. 

"It was nice to speak to someone who had time and empathy for me during my car theft. It didn't feel like an anonymous service at all. Well done."

Name withheld, Doncaster

"My 18-year-old daughter was on Friar Lane in Nottingham waiting for a bus to return home when she became breathless and distressed. A member of the public drew the attention of two police officers who were nearby. PC Gareth Bartholomew and Special Sergeant Carly Henfrey realised that she was probably suffering an asthma attack and carried out first aid. An ambulance was summoned. 

"My daughter informed them that a nebuliser and inhalers were available at her home, so they transported her there so she could be stablilised. 

"As a retired Nottinghamshire police officer, I recognise the professional and efficient manner in which the two officers dealt with the incident. We are all very grateful to them for there actions. I am proud of you both in the manner in which you dealt with us. I have taken great delight in relating your actions to many people, which has been a great publicity for Nottinghamshire Police. Thank you."

Alf Peters, Radcliffe on Trent

"I had a double tyre blow-out on the A1 north near the Blyth turn-off. I managed to pull to a safer position near the grassed area of the slip road. Special Sergeant Adam Pace was off duty and was passing on the southbound side. He took the time to turn around and check if I was ok. He called in a patrol car and took charge of the situation. He was professional and efficient but also concerned and caring and sensitive to the situation.

"PC Quivind Merrygold and his colleague arrived and sorted the situation, moving my car to a safer location and making sure that I was ok and safe.

"I would like to thank all three for their efforts. Special Sergeant Pace went above and beyond the call of duty. He attended to incident even though he was not on duty. His priority was my health and safety and then that of my car and its location. I would like to thank him sincerely for his caring attitude, dedication and professionalism.

"I would also like to thank the other two officers who were calm and dealt with the situation quickly and efficiently."

Keith Jenkinson, Billingham in Cleveland

My wife thought her handbag containing cash, cards, keys and phone hade been stolen from the house.  It later transpired, after much work on the part of two officers, that this was not so but their thoroughness, concern and sympathy was very reassuring.

We only wish we had not put them to so much trouble.

Name witheld, Nottingham

I would like to thank PC Ashley Edwards for the courteous , prompt manner in responding to my case. He was very professional, with excellent people skills and I felt that I had been listened to.

Although I did not get the outcome I had wished for, his response to me and his understanding of the issues was important to me and has given me a way forward.

Ann Hallam, Newark

Living adjacent to school playing fields we occasionally get people riding noisy, untaxed, uninsured motorcycles around. They ride to the fields on the public roads without helmets, putting themselves and others at risk on the road.

The officer attending (about five minutes after my call) arrived and dealt with the problem. The bike was taken away and I suspect that will be the last we will see of it.

Thanks, from both myself and neighbours, for your swift attendance.

Name witheld, Nottingham

October 2014

"PS Ian Johnson and the guys and girls from the police who often show visibility on the estate around Edmonstone Crescent really help keep any antisocial activity to a minimum. We always see you walking around and driving around and it's so helpful as it helps keep the estate a nice place to live.

"Recently there has been some unusual antisocial activity by some kids and I contacted PS Johnson just by email. Considering this is not an entirely important thing (in the grand scheme of things) he was friendly, provided feedback by email and really showed a bit of caring. This was really appreciated.

"You guys really do help keep this estate a good place to live, and we are very thankful for that. I think in a world where the police are often unfairly criticised for everything they do, it's really important the community say thank you and you guys understand that there are many people who support what you do and are thankful for it. 

"PS Johnson was an excellent face for the police just by replying to the email in the way he did."

Mario DeCristofano, Nottingham

"PC Dean Melville is an absolute credit to your police force. An amazing officer with the utmost professionalism. He has single-handedly instilled in me the confidence in my local police force. He should be afforded the appropriate respect as he is by far the best officer I have ever met."

Luke Harrison, Giltbrook

September 2014

"I was completely lost in Nottingham city centre and my sat nav had stopped working. I signalled to a PC driving in a patrol car at a set of lights and asked for directions to the A52. She very kindly led me to the Northbound A52 signs, stopping on the way to ensure that I was following. Brilliant. Thank you so much for helping out a lost 70-year old. We got home safely and in one piece, thanks to you. I'm sorry I didn't take your name/number, as I would have liked to thank you personally. I shall always think kindly of the Nottinghamshire Police patrol car drivers."

Jonathan Jeffreys, Bassingham, Lincolnshire

"We would like to thank all the police officers and staff who were involved in finding my brother, David Thornley. They were absolutely wonderful, amazing, caring, sensitive and kind at all times. They kept us updated and gave us feedback to feel positive in a situation that looked increasingly black for a while. We are indebted to their outstanding services and thank them from the bottom of our hearts."

Ceri Sloan, Kinoulton 

"I am a Police Constable for Norfolk Police. On Sunday 28 September 2014, I ran the Robin Hood Half Marathon. I was amazed by the amount of Police presence there was and all of them had a smile on their face as well as clapping and cheering us all on. I even saw the Chief Officer of the Special Constabulary on a road block."The Police very often get a bad name for themselves, but Nottinghamshire Police did a brilliant job on Sunday and were all very friendly and helpful and made the whole experience great."Thank you very much to the many officers and specials who were out and about throughout the day on Sunday and well done on a fantastic job."

Nicola Gaughan, Norfolk

"My dad had a seizure last month and became violent due to lack of oxygen whilst fitting. Working for the ambulance service I believe it is important to highlight what a good job they did, as they made sure we all knew what was happening at each point and why it was happening.

"They also apologised for the situation and you could see they where doing all they could to use restraining my father as a last resort. They where all very professional throughout and are a credit to Nottinghamshire Police. Well done and thank you."

Samantha Dexter, Bilborough

"As a complete stranger to Nottingham, I foolishly parked my car in Sneinton, failing to note exactly where I'd left it. I spent the whole afternoon on foot searchingthe maze of streets. The longer I searched the more confused I became walking several streets two or three times. In the end I was convinced it had been stolen.I attended the Police Station and the woman at the desk was extremely helpful making enquiries to check if the car had been flagged up.

A male police officer, sat me with a A-Z to see if the maps rang any bells although I could give him no street names to draw on. He took me out in his patrolcar and soon eliminated my vague recollection of where I'd left it. His search was both logical and thorough and he really did have nothing to go on. As it was starting to get dark he had just one more thought - and there it was. My car. Nowhere near anything I'd described! My mind was a complete blank.

"I am so grateful to this officer and gentleman too. I entered the station believing you probably wouldn't want to know - I left this incident feeling so good about my experience of Nottinghamshire Police it deserves this mention.

"It reminded me of policing in the old days, when there weren't so many real crooks and members of the public like me who'd got into serious difficulties (I'd never have found the car)and who needed support from an authority.Thank you again - well done!"

Stephen Smith, Cleethorpes, Lincolnshire

"Just wanted to say a personal thank you to Nottinghamshire Police, the Ambulance Service and Mansfield CCTV Operators. I called 101 whilst in Mansfield town centre to ask for assistance for a member of the public."The response from the Police was excellent. I was very impressed, with the speed of the response and by the efficient way in which the 101 call handler dealt with my call. I felt safe and supported, when I was informed by the call handler that the situation was being monitored by CCTV operators, until assistance arrived ....... Thank you again ..........10/10 from me."

Anonymous, Mansfield

"I e-mailed Notts Police to get some advice about the arrival of new students this year in Lenton as last year there was a lot of ASB and noise. There are a diverse number of people living in the Lenton Triangle from elderly/parents/people that work 9-5 who just want a good night sleep. This year I decided to get advice before their arrival as it seems to get worse every year.

"I must say that the speed of response from Notts Police was amazing. The qualiy of information was perfect, I just want to compliment your service and the fact that you have an amazing Police Sergeant in Claire Rukas. She said that she would contact me to discuss this further and the information she told was clear as ever. She listened to my suggestion, she was very positive and told me about events that will be happening within Lenton to get students and residents together. I just really wanted to compliment Claire and Notts police. You guys are awesome!"

Hannah Munir, Lenton

"There was a car break in and an officer spoke to neighbours and carried out door-to-door enquiries. I know it's a minor crime but the fact the officer visited and did this was very reassuring. He also showed how disappointed he was that an offence took place. I felt it really showed he cared about the neighborhood and his area."

Anonymous, Nuthall

"I had driven over from Kettering, with my five-year-old daughter, to visit my mum who had been taken into the Queen'sMedical Centre. It was a very distressing time for us as my dad had died suddenly just three weeks ago and now mum was in hospital."On our return home, we had just got onto the Melton Road (A606) when I got a puncture and had to turn off onto Cotgrave Road. There was me thinking things just couldn't get any worse, but then I was helped by some passers by,including one of your officers."Firstly a lady in a blue car stopped, but although she said she couldn't change a tyre, did offer to go to a local garage. She then flagged down a passing Policeman for me."The Policeman called for assistance and started directing all the traffic around us, as by now it was 5pm and the road was very busy."Then a man on a motorbike stopped and managed to get the wheel off and changed.The officer stayed with me and my daughter until we were able to driveoff again safely."I would just like to say a very BIG thank you for the assistance your officer gave us."

Lorraine Thurman, Rothwell, Kettering

August 2014

"I'd like to thank PC Jayne Walters. She was involved in the planning and execution of the Great March on Sunday August 10th in commemoration of the march by the 1st/8th Battalion Sherwood Foresters exactly 100 yearspreviously.

"The event took the form or a march/walk from Newark Market Place to Radcliffe-on-Trent.  Jayne provided advice and support from the earliest planning phases for the event and on the day itself, supported by a team ofspecial constables from Newark and elsewhere, made sure the event was conducted safely and successfully.

"Jayne's support and advice throughout were invaluable and ensured that the event would be both successful and safe.  Without her input I doubt that we could have achieved the fitting commemoration that we did."

Kevin Winter, Newark

"I would like to commend the way an officer dealt with a customer who was acting very strange at The Tap 'n' Tumbler in Wollaton Street. The officer was very professional and handled the situation well. I was even given an update on the situation. Great work thank you!"

Craig Sharp-Weir, City Centre

"To the 20 odd police officers that attended Friday night in Sutton-in-Ashfield after our 10 escaped horses ran down the A38. They helped corner them off and catch them and also they took a horse and walked it back with us.

"We are ever so grateful that all roads we came across, including the A38, were closed and you managed a rolling block. It was so horrible to know someone could put our beloved animals in a dangerous situation but glad the police were so helpful and thoughtful towards us. I'd also like to thank the 999 operator. Can't thank you all enough."

Charlotte Morgan, Mansfield Woodhouse

"I'd like to thank an off-duty police officer who spotted me with a broken down bike opposite his house. He very kindly let me keep my bike safe in his garage while he took me in his car all the way back to where my car was parked and then let me follow him back to his house.

"Needless to say I would have been up the proverbial creek if he hadn't have helped me outand I can only thank him truly and sincerely for his act of kindness and the fact he went beyond the call of duty when he was enjoying his own private time off with his family.

"He refused any compensation asking only that I return the favour to anyone who needs help in the future and this I promise to do if the need arises."

Rob Laws, Rotherham, South Yorkshire

"I would like to express my gratitude to Nottinghamshire police and especially Sgt Rich Ravasio for the way in which he conducted an investigation which led to a convictionrecently. 

"I was attacked in January 2012 while carrying out my duties as a prison officer at HMP Nottingham. The help that I received from Sgt Ravasio was tremendous.

"I was kept informed of progress at all times and given assistance throughout the court procedure. Following the conviction of the offender last month at Nottingham crown court I felt that it was important that I brought to your attention the excellent work Sgt Ravasio has carried out for your force.

Sgt Ravasio's professionalism and support helped me through a difficult period. Once again thank you for the excellent standard of service."

Name withheld, Nottingham

"I'd like to thank PCSO Jack Cochran. He has been amazing and supportive when dealing with us regarding a difficult incident. He has kept in contact and reassured us throughout. We couldn't have asked for a better officer, thankyou."

Joanne Weir, Hucknall

"I'd like to thank PC Steve Meredith and a PCSO called Emma.They responded very quickly when a member of my staff had a problem with a very aggressive customer.

"I was away at the time but the police responded promptly.The staff member was very upset and they talked through with her. I can't thank them enough."

Roger Pennington, Retford

"Thank you for prompt and efficient handling of our inquiry, and subsequent security coding of our bikes."

Name withheld, Worksop

July 2014

A big thank you to the officer who came to my aid at about 6.45pm on 15th July on the A1 near Newark after my car tyre suffered a blow out. 

As a female senior citizen travelling alone I was very worried.  However whilst awaiting Road Rescue the officer changed my wheel enabling me to continue safely back home to Norfolk. Thanks again.

Name withheld, Norfolk

"I would like like to express my sincere thanks to a PCSO. I drove to Nottingham with my mother for my daughter's graduation. Being very unfamiliar with the parking facilities within the town centre, I stopped a PCSO for help and advice.

"We were so impressed with his courteous and professional manner, his sense of humour was also very inviting after a long drive. He was able to find us a parking space, very much to our relief. Thank you so much to the PCSO. It was a perfect day to boot."

Name Withheld, Eltham, London

"I'd like to thank PC Paul Zadins who helped me and showed a true understanding of the situation when I was going through a particularly difficult time personally.

"I would like to thank him for the time that he took to listen to me when it seemed that no-one else would. He showed a determination to enforce the law in a professional way which will hopefully put things right for me.

"You are a professional officer whose colleagues should be proud to work with and I would simply like to say thanks for your understanding and commitment to duty and the help that you have given me."

Name withheld, Sheffield

"I'd like to thank PC Sarah Warren. She came on scene to a motorbike accident and helped in every way possible to get the rider to hospital but also helped myself to move the bike off the road and stayed on scene whilst somebody came to recover the bike whilst I went to the hospital. Very supportive and a lovely lady."

Name withheld, Ilkeston

"Big thanks once again to @Nottspolice officers SC 5178 Wagstaffe and SC 5317 Marwood for picking me up and driving me to Rainworth at 2am. And for looking after Ivy. You're all stars.”

@JayneLRussell

"Sadly I do not know the name of the officer who came to help my partner.

"He kindly came to see me after and we sat at the kitchen table and talked. I always feel a little intimidated by police officer in their uniform but all I can say is "Never judge a book by its cover" - What a lovely man!"

Louise Skirving, Langar

We were grateful for officers arriving quickly and getting rid of the idiot who was being a nuisance at our home.

Name withheld, Newark

During a very frightening and vulnerable time in my life, Sgt Kelvin Rawson’s support and help was invaluable in making the transition to a new life after 25 years of hell.

Sgt Rawson's support was invaluable, he was kind and helpful. His professionalism and sympathetic understanding were fantastic.

I want to thank you so much for your kindness, humour and professionalism in dealing with a total wreck of a human being.

He was always available for help and advice and even when I had cause to contact him two years after our first contact, he was still wonderfully helpful and supportive. He is a credit to Notts police force. Many thanks for everything.

Name withheld, Nottingham

Gail, John and Steve from Ollerton and Newark CID were very kind to my wife and myself in difficult circumstances. A difficult situation was handled with care and compassion.

Paul Sear, Mansfield

June 2014

PCSOs Trevor Parkinson and Jenny Vesty used a puppet show to teach the young cubs and beavers at the Blackwood Scouts about stranger danger and bullying.

The talk took place at the scout hut in Hucknall Road, Sherwood, on 26 June 2014.

“Thank you for the talk tonight. My son, Euan, really enjoyed it”.

Amelia Fraser, Nottingham

My son had a tyre blow out and we were waiting on the hard shoulder for the mechanic to arrive. She noticed us and came to check we were OK. “We were travelling back from Essex and it was getting dark, it was very reassuring to know that someone was looking out for us especially as we did not know the area. “I did not think to ask her name but it was about 21.45 and just wanted to say a very big ‘thank you’. She was appreciated.” Marsinah Niall, Stockton on Tees30 June

I was a victim of a violent attack that has left me scarred on my face. The incident was extremely horrific for me and left me with not a lot of confidence. PC Stephen Farrell changed all of this.Through his calm manner and being so friendly and helpful, I knew that I would have the confidence to attend court and seek justice for what happened. “He put me at ease throughout the whole process and gave me a much more heightened respect for what the police do.”

Name withheld, Nottingham

I would like to express my thanks to Emily Fisk and the team who have once again helped to bring peace to our City Neighbourhood on North Sherwood Street.

Over the past few months we were overrun with drug dealers and their clientele, but thanks to your team peace has once again been restored. “It is so nice to be able to call on our local beat team and help them to confront the criminal activity that blights our communities. Thank you for the good service.Name withheld, Nottingham

I would like to say thanks to DC Katie Nolan during a very sensitive investigation into an assault on my daughter. The investigation was never going to be easy, but DC Nolan acted with the utmost professionalism, ensuring we were kept informed in a timely way.

Everything was done that could be done and for that we are most grateful – good luck with your new role!”

Anonymous, Wollaton

Just like to say thank you for your work this morning during the taxi protest.

Kaye Booth, Radford

Officers attended our kennel site when a man became threatening when he couldn't get his dog back.

They were here within minutes and very helpful, resolving the situation without further drama or emotional stress. Thank you for making us feel safe again."

Kay Abrahall, Kirkby in Ashfield

"I'm a newly appointed appropriate adult at the Bridewell, I've been so very impressed from day one with the work in the Bridewell. All the officers and staff are so professional and efficient, and also conduct all their duties with so much kindness, compassion, patience and care even under very difficult circumstances.

"The custody sergeants always have a timely and appropriate word for each detainee before they leave the custody suite, and this shows such compassion and understanding of the detainees circumstances.

"I give the highest praise to all concerned in the custody suite and I've been able to learn a lot from my experience with your wonderful staff in the police force."

Name withheld, Nottingham

"The officer went out of his way to help retrieve keys locked in car and managed it without having to break a window much to my wife's relief very much appreciated."

Name withheld, Hornsea, East Yorks

"I would like to thank the motorbike officer who protected us two cyclists and gave way at Annesley as we tried to cross two busy lanes of traffic heading towards the M1, junction 27.

"They pulled along side afterwards and said hello and wished  us well on our way. Thank you verymuch - much appreciated, well done."

Brian Slater, Nuthall, Notts

"I just want to say a huge thank you to two police officers who were on foot patrol in the Victoria Street. I was out with some friends, one of whom had had rather too much to drink. He tripped and fell off the kirb and because of his state was unable to get back up easily!  The two officers had seen him fall and came over to see if he was ok.  Their whole manner was really non-judging, gentle, and non-confrontational, and they helped him to his feet in his own time.

"I know the police always seem to get a rough deal, and I certainly would not want to deal with drunk falling over people every night!  These officers could quite easily have taken a very different attitude.

"I feel annoyed that I did not ask for their collar numbers, as the more I have thought about their manner, the more impressed I have felt. They really are a credit to your force."

Maggie Hall, Gotham

May 2014

"Two Community Officers knocked on my door enquiring about a burglary across the street.  They had knocked on the 90-year-old man's next door.  The next day they knocked on my door concerned about him as they saw he was wobbly and asked if anyone looked after him. I assured them both me and the neighbour the otherside had keys and watched out for him and that his daughter took him out regularly and that both her and his granddaughter cleaned for him and we neighbours gardened for him. 

"Their concern for him was overwhelming, I told his daughter and she said to thank them as well. Thank god for humanity. They took time out to make sure the elderly residents on their beat were well looked after."

Name withheld, Nottingham

After my wife was involved in a serious car accident and had to be taken to hospital by Air Ambulance, I ended up stranded at QMC as our house keys, cash and debit cards were in the car.

Sergeant Saunders managed to retrieve my house key from the car and transported me home. I'm profoundly grateful as I would otherwise have had to wait until buses started to operate on Saturday morning.

I want to thank you again – without your help I would not have got home on Friday night. It meant a huge amount to be able to sleep in my own home following my wife’s accident and left me in a fit state to get to hospital to see my wife the following day.

John Malaney, Melton Mowbray

I am an international student, studying at the University of Nottingham. My oral English is not great, I have communication problems and have never had any dealings with the police before.

PC James Bravant dealt with my case after we contacted him by email. This was appreciated, thank you.

Name withheld, Nottingham

Just a quick note to PC Bryan to say thank you so much for going above and beyond to do all that you could to help retrieve my stolen iPhone. Helpful, understanding and thorough – very much appreciated.

Name withheld, Bestwood

My partner lost some money and PC Mick Powers was assigned to investigate this crime.

Mick has been an amazing police officer, he has kept constant contact with myself and my partner and has kept us up-to-date with all the information regarding the investigation.

This has given us peace of mind and we have felt in the loop at all times. Thank you.

Name withheld, Sutton in Ashfield

PC John Goodman and Sergeant Blincow pulled me over earlier today on Colwick Road to let me know I had a flat tyre then they changed my wheel for me. This was very kind of them and very much appreciated so thank you very much to them both.

Name withheld, Nottingham

PC Nick Keenan was exceptionally helpful and put in a huge amount of time and effort when dealing with a case of malicious damage. It put our minds at ease to know that this level of commitment exists in the police force, even for such a minor incident.

Name withheld, Nottingham

I saw Special Constable R. Sykes arrest a very silly man in Mansfield town centre. I only saw a little bit but it looked really difficult as he was on his own with two young trainees with him. I walked by fast as I had kids with me but other people were critical and abusive as he struggled to gain control.

I have faith in the police and even in difficult times and with the public against him, he proved himself a fine servant of the public. Thank you.

Name withheld, Mansfield

Both PC Alison Bryan and PC Gareth Collcecott assisted me in transferring a service user back to hospital. They were fantastic in their support and added to the process very well.

Alison’s approach and verbal interaction was great and eased the process greatly. Thank you.

Gareth Cooke, Nottingham

I would like to say thank you so much to Special Constables Harker, Ward and Brown for all the help they provided. I don’t know what I would have done if it wasn’t for your help and dedication, even if it was only a small matter. It meant a lot to me that you helped me this morning.”

Beverley Upton, Annesley

"I would like to thank the operator and two officers who helped me get my phone back.

"Everyone was very helpful in helping me obtain my mobile phone back. Very quick professional service. Thank you very much."

Name withheld, Bingham

April 2014

I wish to highly commend PC Cordelia Lodge for the highly professional way she handled the recent incident with my son. Such professionalism is rare today.

I would also like to add her sergeant. She rang PC Lodge whilst she was at my house. This kind of good management and care of staff in her command is again rare in today's environment.

Name withheld, Hucknall

Thanks to PC Shepherd, PCSO Vincett and PCSO Hinds for keeping me informed and offering me support after my car was vandalised.

"You do a fantastic job, which isn't always recognised by the public and press. You all acted professionally and made me feel as though you had done everything you could to help. Keep up the good work.

Name withheld, Bestwood

"I would like to thank PC Andrews and PC Pope. Unfortunately, my son did something regrettable on Saturday evening and PC Andrews and Pope dealt with the situation. I have never had any dealings with the police before and was not sure what to expect.

"Whilst the whole event was difficult as a parent, I would like to thank PC Andrews and Pope, who I felt dealt with the situation with a level of fairness, respect and above all dignity. This was appreciated. Thank you both."

Name withheld, Nottingham

"My car broke down on the A46 last night. I managed to get it off the live lane before it died completely, but then realised that my hazard lights weren't working.

"The PC arrived with his partner and positioned their car so that I would be safe while I waited for the recovery vehicle.

"This is just a quick thank you to him and his partner for treating me with care and kindness, and for never making me feel like a nuisance.  I was stuck on the side of a busy road at night by myself, and their presence was much appreciated. 

"It's encounters like this that do so much to build trust between the public and the police service, and I'm really grateful that the officers were there."

Kristen Hager, Nottingham

"PC Daniel Weaver came to see me regarding a theft. He made me feel at ease and like the police were actually trying to help me."

Hatty Grant, Nottingham

"A thank you to PC David Kenna. He provided support and a lot of common sense and compassion to a very delicate situation.Wouldn't have got through it without him and neither would my partner.

"I wish him all the best and hope he carries out his work in the manner hedoes. He provided a bit of common sense and he's a lovely guy who gives all coppersa "good name"."

Greg Westwood, Nottingham

"I called West Midlands Police who passed the info on to Notts Police about a situation. A lady called Sharon from Notts Police called me who was very helpful and re-assuring to me. I was very worried and was stressing about the situation and Sharon was very calming and was just really nice.

"Thank you for being the calming voice that I needed."

Name witheld, Nottingham

"I'd like to express my thanks and gratitude to PCSO Jane Barker and her colleague who organized an ambulance for me after I had an accident on my bicycle which resulted in concussion and confusion plus some minor cuts and grazes.  In particular, I would like to thank her for contacting my wife and explaining to her the circumstances which I was found needing assistance. Many thanks for your help."

Neill Gregg, Nottingham

March 2014

"PC Beach and PC Silverstone were so lovely following a break in we had recently. They were really helpful and friendly, and settled us following the burglary. The house has been so impressed by the follow up, as the officers have been round to put extra alarms on our doors and windows to make sure we feel safe. We really appreciate it, so thanks a lot!

Name witheld, Nottinghamshire

"I was lost in Nottingham city centre and was finding a dead end each turn I took, when a police car turned up behind me. My car had been picked up on camera as showing no insurance after giving my details to the officer the matter was cleared up as the camera had missed a number off the reg. The officer then asked me to follow him behind his car so I could get to the Theatre Royal on time. I would just like to say thank you to the officer for taking the time to help me."

Peter Champion, Bolsover, Derbyshire

"Thank you for your help on Saturday, March 15. It may seem a small thing your officers did, but to us it was vital to have your support to prevent problems. So a big thank you!"

Name witheld, Bingham

"I would like to thank Andrew Winter for the way he dealt with a road traffic collision I was involved in when the driver of the other vehicle left the scene."

Name witheld, Derby

"I just wanted to say a massive thank you to the wonderfully, kind officer that was on the desk last night in the City Centre at 10.30pm/11pm and the two patrol officers that assisted me in retrieving my driver's licence after it being taken by a bouncer.

"They were all incredibly helpful, and kind and assisted me immediately despite them being busy and them not having to help at that moment in time. I was very grateful and pleased with the service I was offered. Thank you very much. Regretfully I do not know their names but hope this can be passed on regardless depending on who was on shift."

Kirstie Price, Nottingham

"My home was burgled around December while I was in hospital. The police responded promptly and the community police paid several visits to offer support and advice. The victim support unit were also helpful. It was a very unsettling and worrying time and I was thankful for the help."

Marie Williamson, Nottingham

February 2014

"My car was broken into late at night and, although no damage was done and nothing of value taken, I was really impressed by how seriously it was taken and the level of care from everyone involved especially the very kind operator on the 101 line and Pc Alex Cooney of Canning Circus Police Station. Everyone has been so kind and helpful.

"Thank you very much for coming out to see us.  It makes us feel even more secure in our own home knowing that there is such a fantastic local force on our doorstep."

Janice & Peter Symonds, Nottingham

"I would like to thank the officers who responded extremely quickly when my mother, who has vascular and Alzheimer's dementia went missing.  Fortunately, Mum was found safe and well a couple of miles away from home.  The way we were dealt with by the police service was exceptional, including the person on the telephone who answered my initial call. Thank you to all concerned."

Julie, Nottingham

I was recently involved in a road traffic accident on the A1 southbound near Elkesley. I was in shock and I hurt my left arm. The officer was extremely kind and compassionate. The Third party was a foreign national. The officer ensured that I had all the details for my Insurer. Te reassured me until the ambulance arrived and spoke to my husband when he came to the scene. Thank you!

Kogie, Lincoln

January 2014

"We had concerns for the motoring safety of our daughter's boyfriend travelling through Nottinghamshire late one night when contact was lost by phone. Call handler Stephanie calmly took down all the details making enquiries locally then later with South Yorks Police establishing his whereabouts on the motorway and our mind was put to rest.

"Thank you very much. The service is greatly appreciated, and the kindness shown by Stephanie."

Victor Watson, Cardiff

"The funeral of my nephew was on 10 January. The police did a fantastic job in controlling the traffic at the Islamic Centre and I would like to take the opportunity to thank you on behalf of the Muslim community and the Islamic Centre. Thank you for all the help and support."

Mobammed Ishaq, Nottingham

"Keeley has been an amazing help in supporting me through what has been a very difficult case in which I was the victim. I felt scared and confused at times but everytime I spoke to Keeley she put my mind at ease . I can't express how calm and friendly she was in dealing with the case and making me feel comfortable with everything that was happening. I have found out the result of my case recently and a lot of my relief is down to the hard work that Keeley did."

Name witheld, Nottingham

"Thank you to the officers who gave me a lift from the A60 near Welbeck to Hope House hostel and got me a room for the night."

John Cavendish, Dyfed

"The muslim community thank the police for the help and support at the Islamic Centre for a brother's funeral. The traffic was controlled very well and it allowed everybody to pay their final respects to the deceased. Thank you."

Name witheld, Nottingham

"I would like to thank the officers who found my son on 31 December. They took him to A and E at QMC and they were really helpful and caring both to him and to me when I got there.

"They showed compassion and kindness and I absolutely couldn't fault them. They are a credit to the police. In fact we have had to call the police out a few times and I have to say all the officers without exception have been kind, compassionate and understanding and I really appreciate this. Thank you."

Name witheld, Nottingham

"Tell us what they did to help you: P.C Marsden has supported us with all the problems we have had with our neighbors ,he spent time sorting out problems, looking at solutions that would help us deal with living next door to a person with additional needs.

"PC Marsden was always on the other end of the phone when needed and also called to see us at times just to check everything was ok . He is friendly and approachable and dosen't give up until he has dealt with the problem in hand. 

"Keep up the good work as you make a big difference to people life's and nothing is too much trouble for you ,thats why you make an impact.

"A big thank you to him."

Name witheld, Mansfield

"PC James Forshaw attended an incident we were having. He got a real grasp of the issues involved and helped us to find an ingenious, yet simple solution, which we were all very happy with.

"Thank you to James and the Nottinghamshire force for a prompt response, for a really good listener, with a real grasp of our issues, and most importantly coming up with an incredibly simple solution.

"Keep up the brilliant job you all do."

Phil Read, Retford

"PC Crane visited our home regarding a report we had made. PC Crane was extremely supportive, professional yet friendly and approachable. Although our contact with PC Crane was quite brief we were most pleased with the support she gave."

Tim Wood, Nottingham

"On New Year's Day whilst I was out two males smashed their way into my house and stole various items.

"Officers including a Dog Handler, CID and Air Support were on scene before I got home and both males were soon detained nearby still in possession of items of my property.  Both males were subsequently charged the following day.

"I'm personally only too aware of the current constraints that the Police are under. I'm also aware of the impact a Bank Holiday has on staffing levels.

"I’d like to thank everyone involved from the initial call handler, attending officers, CSI, investigating team and the OIC for another great job well done.

"This is the third time in eight years that my property has been subject to a burglary and on each occasion suspects have been arrested and charged.

"So many people can find the time to complain about the Police but so few are able to acknowledge a job well done."

Name witheld, Mansfield

"I wish to commend all the Police officers for protecting hundreds of local people,including myself, from the potential explosion at the Midlands Fixings Factory site only 100 metres from were I live in December 2013 last year."

Mark Anthony Poyser, Bulwell

December 2013

"I was in a funeral cortege on the way to my partner's grans funeral and we had just passed Broxtowe Police Station. Two uniformed officers, stood to attention and removed their caps and bowed their heads. Simply put, thanks for caring guys."

Steve Wake, Nottingham

"I am very grateful for the calm, professional and supportive way Sergeant Simon Brownley and his colleague assisted me when my car had a puncture in busy rush hour traffic on the A1 near Tuxford. Simon Brownley went beyond the call of duty in helping me change the tyre and get the car moving again when the AA failed to turn up. Thank you."

John Hawkins, Kent

"We were involved in a road traffic collision and the officers that attended were very helpful and reassuring. We are very greatful for the help which they provided. We thanked them at the time, but feel we should congratulate you on having such fantastic officers, they are a credit to Nottinghamshire Police."

Katherine Greaves, Sheffield

"PC Darren White is an individual who holds in esteem principles of decency & respect highly, this is evident in the way he treats people. We were unfortunate enough to have one of our children get involved in criminal acts, and therefore deserved to be punished, yet this officer treated the rest of the family and our home with a great deal of respect. He is a credit to the force."

Name witheld, Nottingham

"I would just like to say a huge thank you to Temporary Inspector Tim Ringer and Detective Superintendent Brian Beasley for helping me. I lost my friends in town and I was too drunk to look after myself and these two men contacted someone in my phone to come and collect me and walked me to where I needed to go, I thought this was a wonderful thing to do and it's nice to know that the police are there to make you feel safe and to look after you."

Name witheld, Nottingham

"I wish to express my thanks for the prompt response and the kindness and support shown to me by P C Brophy following my incident."

Joy Hall, Nottingham