Scheduled appointments: See us about your incident when it suits you
If you're a victim of crime and you don't need a police officer to see you straight away, you'll be invited to an appointment at a police station.
This system is called the Scheduled Appointments Service and works similar to how a doctors’ surgery operates – if you can attend a police station for an appointment you'll be expected to.
Home visits are available if you're vulnerable and can't get to a police station.
The service frees up our officers' time, enabling them to resolve more incidents more quickly than they could if they travelled to see everyone who is a victim of crime.
Your appointment will be booked by the customer service advisor in the control room at the time you call the police.
Appointments are available seven days a week, at times to suit you.